Codes of Practice

Racing NSW's RG Code sets minimum standards for customer identification, harm minimisation tools, staff training, advertising and complaints handling. BuffaloBet exceeds these minimums with proactive monitoring and an extended suite of player protection tools.

For South Australian customers, we additionally comply with the SA RG Code of Practice administered by Consumer and Business Services SA. This imposes additional obligations on advertising, inducements and pre-commitment mechanisms.

As a Racing NSW-licensed bookmaker, we are bound by the Bookmaker's Code of Conduct covering bet acceptance, settlement, customer complaints, market integrity and reporting obligations. Suspected integrity issues are reported to Racing NSW without delay.

We comply with the Australian Wagering Council's Advertising Code, which restricts advertising before 8:30pm during live sports, prohibits targeting of minors and requires all inducements to be presented clearly and accurately.

Under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), BuffaloBet maintains a comprehensive AML/CTF Program including customer due diligence, transaction monitoring, suspicious matter reporting to AUSTRAC, and annual staff training.

All BuffaloBet affiliates, media partners and data suppliers must agree to our Partner Terms before engaging with us. These incorporate our responsible gambling commitments, advertising standards, data protection and anti-corruption obligations.